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	<title>Robson Communications Inc. - Blog</title>
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	<link>http://blog.robsoninc.com</link>
	<description>Your dedicated and managed hosting solution provider.</description>
	<pubDate>Tue, 02 Sep 2008 20:38:01 +0000</pubDate>
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		<title>Customer Service, why it matters.</title>
		<link>http://blog.robsoninc.com/admin/account-manager/customer-service-why-it-matters</link>
		<comments>http://blog.robsoninc.com/admin/account-manager/customer-service-why-it-matters#comments</comments>
		<pubDate>Tue, 02 Sep 2008 17:37:54 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Account Manager]]></category>

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It’s simple, who doesn’t love great customer service. How often do we hear, it’s not a problem and I’ll take care of it for you. The simple things that make all the difference in providing great customer service are missed and you the client end up paying the price. Ask yourself, when was the last [...]]]></description>
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<p class="MsoNormal"><span lang="EN-US">It’s simple, who doesn’t love great customer service.<span> </span>How often do we hear, it’s not a problem and I’ll take care of it for you.<span> </span>The simple things that make all the difference in providing great customer service are missed and you the client end up paying the price. Ask yourself, when was the last time you were blown away by someone who was in a customer service roll who was just doing their job?</span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><span lang="EN-US">It’s this approach to customer service that makes <a title="Robson Communications Inc." href="http://www.robsoninc.com" target="_blank">Robson Communications Inc.</a> different, and why we have over a <a title="Robson Clients" href="http://www.robsoninc.com/about/our-clients.php" target="_blank">99% client retention rate</a>. Taking care of our clients is the driving factor of our success, and we don’t take it lightly.</span></p>
<p class="MsoNormal"><span lang="EN-US"><span> </span></span></p>
<p class="MsoNormal"><span lang="EN-US">So the next time you find yourself in a position to evaluate your current <a title="Managed and Dedicated Hosting" href="http://www.robsoninc.com/managed-dedicated-hosting/managed-dedicated-hosting.php" target="_blank">managed and dedicated hosting</a> provider; ask yourself, do you think they’ve gone the extra mile at making sure you and your business are being taken care of?</span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><span lang="EN-US">Sometimes it’s just not enough to keep the lights on. We believe it takes a lot more to be great.</span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><span lang="EN-US">It’s what makes us your <a title="Dedicated and Managed Hosting" href="http://www.robsoninc.com/managed-dedicated-hosting/managed-dedicated-hosting.php" target="_blank">dedicated and managed hosting</a> provider.</span></p>
<p class="MsoNormal">
<p class="MsoNormal">Tamara</p>
<p class="MsoNormal">VP, Business and Client Development<br />
Robson Communications Inc.<br />
<a title="Robson Communications Inc." href="http://www.robsoninc.com" target="_blank">www.robsoninc.com</a></p>
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		</item>
		<item>
		<title>Why Managed Hosting?</title>
		<link>http://blog.robsoninc.com/admin/sales-and-marketing/why_managed_hosting</link>
		<comments>http://blog.robsoninc.com/admin/sales-and-marketing/why_managed_hosting#comments</comments>
		<pubDate>Wed, 14 Nov 2007 06:06:12 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Sales and Marketing]]></category>

		<guid isPermaLink="false">http://blog.robsoninc.com/admin/sales-and-marketing/why_managed_hosting</guid>
		<description><![CDATA[More times than not we get questions about the benefits of managed hosting versus self managed and bought/leased hardware within our clients organization. It&#8217;s an easy question to answer; managed hosting saves you money and allows you to focus your efforts on growing your business rather than spending unneeded cycles maintaining your internal IT infrastructure.
We [...]]]></description>
			<content:encoded><![CDATA[<p>More times than not we get questions about the benefits of <a title="Managed Hosting" target="_blank" href="http://www.robsoninc.com/managed-dedicated-hosting/managed-dedicated-hosting.php">managed hosting</a> versus self managed and bought/leased hardware within our clients organization. It&#8217;s an easy question to answer; <a title="Managed Hosting" target="_blank" href="http://www.robsoninc.com/managed-dedicated-hosting/managed-dedicated-hosting.php">managed hosting</a> saves you money and allows you to focus your efforts on growing your business rather than spending unneeded cycles maintaining your internal IT infrastructure.</p>
<p>We provide an enterprise level solution for all your server based IT solutions, such as web based applications like a CRM, Website, Point of Sale, Data Store and Disaster Recovery, Microsoft Exchange and other email solutions just to name a few.</p>
<p>What companies are realizing now is that the cost to hire the right IT staff to maintain their IT infrastructure is different from the IT staffing required to grow their IT infrastructure, which is different than the right staff who are specialized in performance and solution architecture. That is on top of needing to purchase the data center, servers, backup solution, network infrastructure and security appliances. It can soon all add up very quickly and may end up providing a false level of security if it wasn&#8217;t done correctly.</p>
<p><a title="Robson Communications Inc." target="_blank" href="http://www.robsoninc.com">Robson Communications Inc.</a> specializes in all these areas of <a title="Managed and Dedicated Hosting" target="_blank" href="http://www.robsoninc.com/managed-dedicated-hosting/managed-dedicated-hosting.php">managed and dedicated hosting</a>. Our team not only makes sure your application, sites, network and IT infrastructure is being maintained and is secure but we also make sure it&#8217;s a scalable solution that will allow your business to grow. We take the worrying away.</p>
<p>Our Managed Hosting solutions are backed by the industry&#8217;s top server and network hardware vendors, such as Cisco, <a title="HP Servers" target="_blank" href="http://www.robsoninc.com/managed-dedicated-hosting/managed-dedicated-hosting.php#package_2">HP</a>, <a title="Dell Servers" target="_blank" href="http://www.robsoninc.com/managed-dedicated-hosting/managed-dedicated-hosting.php#package_1">Dell</a> and <a title="Sun Servers" target="_blank" href="http://www.robsoninc.com/managed-dedicated-hosting/managed-dedicated-hosting.php#package_3">Sun Microsystems</a>. We design every solution for our clients like it was a solution for our business, and it&#8217;s this approach to technology and our solutions that makes the <a title="Robson Communications Inc." target="_blank" href="http://www.robsoninc.com">Robson Communications Inc.</a> approach different than our competitors.</p>
<p>If you&#8217;re interested in hearing more about what we have to offer and about our approach, please give me a call at 1-877-472-3425.</p>
<p>Take Care,</p>
<p>Martin Robson<br />
President / CEO<br />
Robson Communications Inc.</p>
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		</item>
		<item>
		<title>Message from Martin Robson - President and CEO</title>
		<link>http://blog.robsoninc.com/admin/martin_robson/managed_hosting_welcome</link>
		<comments>http://blog.robsoninc.com/admin/martin_robson/managed_hosting_welcome#comments</comments>
		<pubDate>Mon, 27 Aug 2007 22:29:19 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Martin Robson]]></category>

		<guid isPermaLink="false">http://blog.robsoninc.com/admin/martin_robson/managed_hosting_welcome</guid>
		<description><![CDATA[Welcome to our very first company blog. A lot is happening these days. We&#8217;re in the process of rebranding our company from Radial Hosting Inc. to Robson Communications Inc. It&#8217;s taken us some time to put everything together but it&#8217;s almost done.
We have also just setup our second data center. This will allow us to [...]]]></description>
			<content:encoded><![CDATA[<p>Welcome to our very first company blog. A lot is happening these days. We&#8217;re in the process of rebranding our company from Radial Hosting Inc. to Robson Communications Inc. It&#8217;s taken us some time to put everything together but it&#8217;s almost done.</p>
<p>We have also just setup our second data center. This will allow us to increase capacity and provide a wide range of additional services I&#8217;m bursting to tell you about, but not just yet!</p>
<p>Keep on checking back on our Blog for more information as we continue to provide the best dedicated and managed hosting solutions in Canada and the United States.</p>
<p>Take care,</p>
<p>Martin Robson<br />
President / CEO<br />
Robson Communications Inc.</p>
]]></content:encoded>
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