Below is an interesting interview from Dan Berg, CTO of Sun Services. He goes in to detail on how Sun is lowering IT costs by outsourcing and by providing managed solutions to their customers. It covers a lot of what Robson Communications does to help it’s clients manage their outsourced solutions, and some of the reasons why other businesses are looking as outsourcing as a necessity these days. It’s all about lowering your operating costs with Robson Communications Inc.

Please contact us for more details on how we can save your business money.

Martin Robson
Robson Communications Inc.
604-576-8150 ext 2001
1-877-472-3425

—

Smart Outsourcing: More than just lower costs.

Dan Berg

Cost reduction is only one variable in the outsourcing equation. Customers also need to focus on process, flexibility, collaboration, and decision-making control to realize the potential of IT as a service. Sun Services CTO Dan Berg, vice president and CTO of Sun Services, explains.

[Read more →]

We get asked, why aren’t your prices as low as some of the other Dedicated Hosting providers out there? You might think it’s a complicated question, with an even more complicated answer but the truth of it is that it’s not complicated at all.

When we decided to get in to the Managed and Dedicated Hosting market we did not want our clients to have to sacrifice in either performance or support. We focused on investing in not only our infrastructure but also the hardware we provided our clients.

[Read more →]

When it comes to saving money, being able to reduce your IT infrastructure costs is a big part of the equation. So many businesses are looking to outsourced solutions to lower operational and capital expenses.

A recent report from Gartner outlines their top 20 recommended ways to lower your IT costs. The message is the same, consolidate, streamline and outsource where ever possible.

Gartner Recommends 20 Ways to cut IT Costs

By Neil Weinberg , Network World , 10/15/2008

ORLANDO - In tough economic times, all enterprise departments are required to tighten their belts. To help IT execs navigate through the cost-cutting maze, Gartner analysts Wednesday presented a list of 20 ways that IT execs can slash expenses.

[Read more →]

One of the questions I get asked most frequently is “why should I outsource my email. If I keep it on site, I have more control over it”. While this is true to a degree, let me explain why you might want to consider using a hosting company, such as Robson Communications to host your email.

Email is a big part of any company’s infrastructure. In order for a company to be successful, it is critical that they manage their resources and focus on what they do best….that is, running their company. If a company can minimize their expenses and maximize their efforts in doing what they do best, they can reduce costs and free up staff for other tasks related to running the business.

Microsoft Exchange is the most popular mail server platform in the industry. It also has the reputation for being rather complex. Smaller companies have the ability to consolidate the entire organizations email onto a single server, although this can be risky because of security and reliability issues. There are also performance problems that can arise in a single server environment as well as scalability issues and a lack of redundancy in case of failure.

[Read more →]

It’s simple, who doesn’t love great customer service. How often do we hear, it’s not a problem and I’ll take care of it for you. The simple things that make all the difference in providing great customer service are missed and you the client end up paying the price. Ask yourself, when was the last time you were blown away by someone who was in a customer service roll who was just doing their job?

It’s this approach to customer service that makes Robson Communications Inc. different, and why we have over a 99% client retention rate. Taking care of our clients is the driving factor of our success, and we don’t take it lightly.

So the next time you find yourself in a position to evaluate your current managed and dedicated hosting provider; ask yourself, do you think they’ve gone the extra mile at making sure you and your business are being taken care of?

[Read more →]

More times than not we get questions about the benefits of managed hosting versus self managed and bought/leased hardware within our clients organization. It’s an easy question to answer; managed hosting saves you money and allows you to focus your efforts on growing your business rather than spending unneeded cycles maintaining your internal IT infrastructure.

We provide an enterprise level solution for all your server based IT solutions, such as web based applications like a CRM, Website, Point of Sale, Data Store and Disaster Recovery, Microsoft Exchange and other email solutions just to name a few.

What companies are realizing now is that the cost to hire the right IT staff to maintain their IT infrastructure is different from the IT staffing required to grow their IT infrastructure, which is different than the right staff who are specialized in performance and solution architecture. That is on top of needing to purchase the data center, servers, backup solution, network infrastructure and security appliances. It can soon all add up very quickly and may end up providing a false level of security if it wasn’t done correctly.

[Read more →]